3 November 2020

JAXCAR (hereinafter, “JAXCAR”, “we”, or “us”)) cares about privacy issues and wants you to understand how we collect, use and disclose information. This Privacy Policy covers access to or use of our website or application (“Platform”), when communicating with us or other users of JAXCAR on any device (collectively the “Service”), or when you otherwise provide us with personal information. By providing Personal Information to us, you agree to the terms and conditions of this Privacy Policy. Changes to this Privacy Policy

We may change this Privacy Policy. Please see the latest date at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Service. Use of the Service following these changes means that you accept the revised Privacy Policy. Personal Information

As used in this Privacy Policy, the term “Personal Information” means information that specifically identifies an individual such as name, address, phone number, email address, social media account or other account identifier. Personal Information may also include demographic information such as date of birth, gender, geographic area, and preferences, when that information is linked to other Personal Information that identifies the individual or that allows the individual to be identified. Personal information does not include “aggregated” information, which is data we collect about the use of the JAXCAR Services or about groups or categories of products, services, or users, if all personal information has been deleted or dissociated from individuals.

We may change this Privacy Policy. Please see the latest date at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Service. Use of the Service following these changes means that you accept the revised Privacy Policy.

  • The Personal Information you provide us (either manually or automatically) when you access our Services.
  • Identifying information such as your name, address, phone number, and email address when you register for an account with us.
  • Information that you provide during transactions, or content based on other transactions that you generate, or that is linked to your account as a result of transactions you are involved in, such as listing a car or renting a car from one of our users, adding items to your Favorites, creating reviews , or Travel upload photos.
  • Financial information (such as payment card numbers) in connection with potential or actual transactions, which are stored by third party payment service providers.
  • Bank account information provided by the vehicle owner to receive payments, which is stored by third-party digital payment companies.

In some cases, when you use our Service, we will ask you to provide us with a photo and/or other demographic information, such as a scanned copy of the driver’s license, passport, or credit/debit card, the last four digits of your Social Security number, security number social media, social media account information, driver/motor vehicle records, insurance information, and other forms of identification. Where we ask you to withhold certain information when providing us with personal information (such as obscuring or redacting all but the last four digits of your payment card number), please do so.

We also collect information about your interactions with our Services, your marketing preferences, and your communications with us. This information may include the device ID. We collect computer and connection information such as statistics on your page views, browser type, date and time of visit, traffic to and from the Platform, referral URLs, advertising data, your IP address, and your browsing history on our services. Log information is important for security, auditing, quality improvement and for monitoring the safety of our Services.

If your car, or the car you rent through the Service, includes an in-car device operated by a third party service or installed by the owner, that owner or service may record information about the use of the car. Owners and third party services will be responsible to you for the use of such information. If you are the owner of a vehicle that includes such an in-car device, you must inform each traveler with whom you share your car.

We may also collect other Personal Information that you choose to provide us with, or that we are permitted or required to collect by law.

Personal information we collect from other sources:

You can choose to log in to our Services via social media sites (for example, Facebook or Google). When you do so, Personal Information from your social media accounts may be shared with JAXCAR. The information we may receive varies by site and is controlled by that site. By associating an account maintained by a third party with your JAXCAR account and authorizing JAXCAR to have access to this information, you agree that JAXCAR may collect, store and use this information in accordance with this Privacy Policy. Retention, Use & Processing

Our primary goal in collecting personal information is to provide our users with a secure, smooth, efficient and customized experience. For example, we may use Personal Information to:

  • Provide JAXCAR Service and customer support.
  • Process transactions and send notifications about your transactions.
  • Verify your identity, including during the account creation process and password reset.
  • Discord resolve, collect fees, and solve problems.
  • Manage risk, or to detect, prevent and/or remediate fraud or other potentially prohibited or illegal activities.
  • Detect, prevent, or remedy violations of our policies or Terms of Service.
  • Improve services, including by customizing your user experience.
  • Measure the performance of our Services and improve our content and layout.
  • Manage and protect information technology infrastructure.
  • Creating a trusted and secure environment on our Services, such as detection and prevention of actual and potential fraud and other malicious activity, conducting investigations and risk assessments, enforcing the Terms and Policies, verifying identification documents provided by you, and conducting checks against databases and information sources (such as but not limited to public government databases) for fraud detection and prevention, risk assessment and harm prevention purposes. In this case, we may do any or all of the above with or without further notifying you.
  • Provide targeted marketing, provide notification update services, and provide promotional offers based on your communication preferences.
  • Calling you any telephone number, by placing a voice call or by text (SMS) or email message, as permitted by Our Terms of Service.
  • Perform credit and solvency checks, compare information for accuracy, and verify with third parties.
  • Attempt to verify your identity, through the use of background checks or otherwise.
  • Send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you.
  • Allows you to communicate with other JAXCAR users, including but not limited to sending messages or other information during the booking process.
  • Manage referral programs, awards, surveys, contests, or other promotional activities or sponsored events.
  • Comply with our legal obligations, resolve disputes we have with one of our users, and enforce our agreements.
  • Carry out other purposes disclosed to you and to which you agree.
  • Carrying out other purposes permitted or required by law.

We, either directly or through third party companies and individuals we engage to provide services to us, may contact you by electronic means, telephone, or postal mail to notify you of your account, to troubleshoot problems with your account, to resolve disputes, to collect fees or borrowed money, to poll your opinion via surveys or questionnaires, or as required to service your account. In addition, we may contact you to offer coupons, discounts, and promotions, and to inform you about JAXCAR Services. Finally, we may contact you if necessary to enforce our policies, applicable laws, or agreements we may have with you. When contacting you by telephone, to reach you as efficiently as possible we may use, and subject to applicable law, you agree to receive, autodialed or recorded calls and text messages as described in our Terms of Service. Where applicable and required by law, you may refuse to receive certain communications.

We retain Personal Information for as long as it is necessary and relevant to our operations. In addition, we will retain personal information from closed accounts to comply with applicable laws, detect or prevent fraud, collect fees due, resolve disputes, assist or process claims, troubleshoot problems, assist with investigations, in accordance with audits and investigations, to enforce the Terms of Service, and take other action as reasonably necessary, permitted, or required by applicable law.Third Party Advertising

We may use third party advertising companies to serve advertisements about our Services when you access and use the Services and other websites, based on information relating to your access and use of the Services and other websites.

You have choices about how we use your personal information to communicate with you, to send you marketing information, and how we provide you with a customized experience. Communication Preferences

You can control the method by which we can contact you about your account, your rental activities, promotions, and announcements in the Notifications section of your JAXCAR account.

You have choices about how we use your personal information to communicate with you, to send you marketing information, and how we provide you with a customized experience.

When logging in to our Services, including through social network logins such as Facebook or Google, you will remain logged in / logged in until you explicitly log out of your account. If you are using a public or shared computer you must log out when you are finished using the Platform to protect your account and Personal Information. If you do not log out, you or other users of the computer/browser you are logged in to will be able to view and access your accounts, including your social media accounts.

You may access, review, correct, update, and edit certain personal information that has previously been provided to us by you at any time by logging into your account and reviewing your account and profile settings. For your protection, we may have to verify your identity before implementing your request. Please note that we may need to retain certain information for record keeping, trust and security, dispute resolution, payments or other business purposes. There may also be residual information that will remain in our database and other records, which will not be deleted.Disclosure

Your general listing page will always include some basic information, such as your user ID/name associated with your account, your public profile photo, and for the owner, the city where your car is located, a description of your listing, your calendar, and your response in answer questions and reviews / feedback from other users of our Service. Your public listing page may also include aggregate request information (such as the number of page views over a period of time). Our service may also display the approximate geographic location of a vehicle owner’s pick-up on a map.

JAXCAR allows car owners to offer and lease their vehicles to others. If you agree to a lease transaction through the Service, we may share your personal information with other parties in the transaction as reasonably necessary to facilitate the transaction. For example, JAXCAR may provide your mobile number and/or driver’s license information to facilitate communication or your photo for easy identification. We will provide the address of the proposed vehicle and/or delivery location. We may also share user-uploaded “Photo Trips” with descriptions with other parties involved in the rental transaction if that feature is selected.

We may share personal information with vendors and service providers who are involved with, or work with, us in connection with the operation of our Services and customer support functions and who need access to such information to perform their work for us. In some cases, service providers may directly collect information from you on our behalf. For car owners who choose to use our photography program, your contact information will be shared with the photographer assigned to shoot your vehicle.

We may disclose your personal information to other members of the JAXCAR family of companies or third parties, including our insurance and claims providers, as we believe to be necessary or appropriate: under applicable law, including laws outside your country of residence to provide insurance and services claims, to comply with legal process, to respond to requests from public and governmental authorities including public and governmental authorities outside your country of residence, to enforce the Terms of Service and related Policies, to protect our operations or those of any of our affiliates or users, to protect our rights, privacy, security, or property, and/or that of our affiliates, you, or others, and to enable us to pursue available legal remedies or limit damages that we or our users may sustain. Ownership

If we merge with or are acquired by another company, we may share information with them in accordance with our privacy standards and applicable laws.Security

We have endeavored to put in place reasonable security measures in an effort to protect personal information against unauthorized access, destruction, or alteration while it is under our control. However, no method of transmission over the Internet, and no method of storing information, can be 100% secure. Thus, we cannot guarantee the absolute security of your transmissions to us and the Personal Information we hold.

Personal Information may be accessed by persons within our organization, or our third party service providers, who need such access to carry out the purposes indicated in this Privacy Policy, or such other purposes as may be permitted or required by applicable law.

We are not responsible for any unauthorized disclosure of personal or other information caused by third parties. Your account information can be accessed online through the use of a password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to others. You are responsible for all use of our Services by any person using your password or account. Please advise us immediately if you believe your password has been abused. We are not responsible for your failure to comply with this clause, or for any delay in closing your account after you have reported a security breach to us. Sensitive information

We ask that you do not submit, and you do not disclose, sensitive Personal Information unless specifically requested (e.g., Social Security number, social security number, passport, information related to racial or ethnic origin, political opinions, religion, trade union membership). or other reliance, health, biometrics, or genetic characteristics) on or through the Service or otherwise to us.Important Information

This section describes some additional important privacy information related to

How you should use the information you receive on JAXCAR

You may use personal information that you have access to only for purposes related to JAXCAR transactions, or other services offered through JAXCAR (such as complaints, claims reporting, dispute resolution, and user-to-user communications). Using Personal Information of other users that you have access to for other purposes is a violation of our Terms of Service. You are responsible for the use of Personal Information you find on our Services, including without limitation, for complying with all applicable laws when using such information. Unsolicited or Threatening Emails

We do not tolerate abuse of our Services. You do not have permission to add other users to your mailing list (email or post), call, or send them text messages for commercial purposes, send spam, or invite/engage in off-JAXCAR transactions to avoid paying JAX fees

Our site is a general audience site, and our Services are not directed at anyone under the age of 21. We do not knowingly collect personal information from users under the age of 21. If a child provides us with Personal Information, a parent or guardian may contact us for this purpose. delete this information.Third Party Privacy Practices

This Privacy Policy only addresses the use and disclosure of personal information collected by JAXCAR. This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of third parties, including third parties that operate any site or service to which the Service Links. The inclusion of a link on the Service does not imply endorsement of the linked site or service by us or by our affiliates. If you disclose your information to others, or if you are directed to a third party site, their privacy notices and practices will apply.

We cannot guarantee the privacy or security of your information once you have provided it to a third party and we encourage you to evaluate the privacy and security policies of the trading partners and third parties with whom you deal with or whose sites you visit before entering into a transaction and choosing to share it. your information.

JAXCAR welcomes your questions and comments regarding privacy, and what we do. Feel free to contact us at info@jaxcar.co.id If you need to contact us by mail with a privacy question, please write to the address below:


No 13, Jl. Peudaya Kelurahan Laksana, Banda Aceh,
23122, Aceh